Refunds will be issued on items within 7 days of receipt of delivery. Items must be returned unwashed and unused. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Your refund will be completed once the items have been returned to us.
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
Contact information including email addresses, telephone number/s and addresses that are provided by the user are used solely for the purpose of completing the order. This includes information pertaining to gift recipients.
All Bonnibuns nappies have a 6 month repair warranty on workmanship.